Frequently Asked Questions
For any questions you have that are not listed please feel free to email us directly and we will respond in a timely manner.
ballotentertainmentbent@gmail.com
How can I track my order once it has shipped?
A tracking number will be sent to you in your shipping confirmation email.
It may take up to 24 hours before a tracking number is registered in the system and showing tracking information.
Can I receive a refund if I return an item?
Yes, but only if your return request is made within 30 days of your original order.
Sale items are NOT eligible for refunds.
I received a Damaged Item what do i do?
Please contact customer service email us at ballotentertainmentbent@gmail.com